As we all know, moving can be an extremely taxing and stressful experience. However there are steps you can take to ensure a smooth and easy moving process. Here, we compiled some great tips to a stress-free move.
- Do some research on the company and check their ratings online on websites such as Google reviews and Yelp. Also be sure to ask friends and family for referrals so you know what to expect from your mover.
- Consumers have rights.Ready to Move? and Your Rights and Responsibilities When You Move. are two government documents that clearly explain your rights for an interstate move.
- As required by law, your mover must give you a copy of the document above Ready to Move? This document contains all written estimates for interstate moves. Upon deciding to hire your mover, you must also receive the second document listed above, Your Rights and Responsibilities When You Move which further explains your rights in more detail.
- In the event of a local move, be sure to check with your state moving association or your state consumer affairs office for information on your mover.
- Know Exactly Who You Are Working With. The more information the better. Be on the lookout for red flags such as,
- As the saying goes, if it sounds too good to be true it probably is. An extremely low price is definitely a warning sign. Some companies may wait to have your goods in their possession and then hit you with a huge bill holding your goods hostage.
- They don’t have a federal carrier (MC) number. If they have an MC number make sure to check it out on the Federal Motor Carrier Safety Administration’s website.
- They don’t have a website or there is no actual phone number or address available on the website.
- Be attentive and don’t be afraid to ask questions. Make sure you ask for important information such as, the driver’s name and truck number, and anything that you do not understand about the process. The more informed you are the better your moving experience will be.
- Know who’s responsible for what. It’s very important to be aware of what your mover would be responsible for in the event of damage or loss. Remember that by law, the full-value protection has to be included in interstate estimates. However, many moving companies may have you sign a bill of lading for the minimum of 60 cents per pound. Be aware of this. The minimum is hardly any coverage at all. The moving company should be able to offer you full coverage up to at least $100,000. If not they may have minimal or inadequate insurance coverage.
- Get written-in-home estimates. Avoid guaranteed estimates if offered online or over the phone. Always ask someone to come to your home and give you an estimate in person. Be sure to get at least three in-home estimates and avoid movers who insist on providing a final estimate over the phone. Another option are new companies that allow you to film or video chat with a sales representative.
- Protect your valuables by always taking them with you or shipping them separately.
- No large down payments. Always be wary of movers asking for payment advance or unusually large down payments.
- Put EVERYTHING in writing. Always be sure to put all agreements in writing and to make copies of important documents such as the bill of lading. Read documents carefully before signing and never sign any blank documents.
- Provide your mover with your cell phone number so that he or she can reach you in the event of an unexpected problem or change in the delivery plan. Ample communication between you and the mover is essential for a smooth process.
- Pictures – To be even further protected, try to take pictures of all important and expensive items prior to your move. If you do have a claim this can help determine the damages.
